Privacy Policy
At Al Ghafah Trading, we attach great importance to the privacy of our customers and are committed to protecting all personal data and information provided to us while using the store or when completing purchases, in accordance with the best practices followed in e-commerce within the United Arab Emirates.
Information Collection
We may collect some basic data necessary to fulfill orders and improve the quality of services, including:
- Full Name
- Phone Number
- Delivery Address
- Email, when needed
- Order and Purchase Details
Use of Information
The data collected is used for the following purposes:
- Processing orders and carrying out delivery operations
- Communicating with customers to confirm orders or update their status
- Improving the shopping experience and services provided
- Sending offers or updates related to the store with the customer's consent
Data Protection
We implement appropriate measures to protect customer data from unauthorized access, use, or unlawful disclosure, and we ensure that information is handled with complete confidentiality.
Information Sharing
Customer data is not sold, rented, or shared with any third party, except for entities involved in completing the payment or delivery process, or in cases required by regulation and law.
Cookies
The store may use cookies to improve the user experience, analyze site performance, and customize content to suit visitors' interests.
Policy Amendments
The store reserves the right to update or amend the privacy policy at any time in line with service development or regulatory requirements. Updates will be published on this page.
